Thank you for shopping at LampSelect. If you are not entirely satisfied with your purchase, we’re here to help.
**Returns:**
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it, along with the original packaging.
**To initiate a return:**
1. Contact us at 217-222-6482 or via email at [email protected] to request a return authorization.
2. Once your return is authorized, please ship the item to the address provided in the return instructions.
**Refunds:**
Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, we will process your refund to your original method of payment within a certain number of days.
**Exchanges:**
If you need to exchange an item for the same item or a different model, please contact us to initiate the exchange process.
**Shipping Costs:**
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions regarding our returns policy, please feel free to contact us.